The country’s fastest-growing pure end-to-end fiber internet service provider, Converge ICT, continues to ramp up its services through outsourcing from FBC Asia Pacific and Pilipinas Teleserv, Inc, among its partners.
Despite the pandemic, Converge ICT continues to forge ahead in its expansion, along with it the positive impact of creating jobs for Filipinos.
According to Dennis Anthony Uy, Converge ICT Founder and Chief Executive Officer, “As we grow our business, we want to make sure that our subscribers continue to have an excellent after-sales customer experience.”
“We continue to grow our team but we recognize that we can scale quickly by partnering with BPOs so we can quickly fill in the growing demand of our customers. Consequently, some of the BPOs we chose have been long-time clients already. I think growth is better felt when it is shared,” he added.