The partnership aims to further DoorDash and TWU’s commitment to supporting delivery workers during the pandemic to ensure a safe and healthy environment.
Under the agreement, Doordash will provide financial assistance to Australian delivery workers who have tested positive to COVID-19, have been instructed to self-isolate, or are at high risk if they contract the virus.
Additionally, Doordash will also provide masks, hand sanitizer, and gloves to delivery riders and drivers, while also defaulting all deliveries to “no contact.”
“Food delivery workers are essential frontline workers who allow businesses to stay open and people to eat safely while under lock-down,” TWU National Secretary Michael Kaine said.
“These workers need protections to keep them safe and they need to be paid when they can’t work due to COVID-19. In too many cases these protections are absent. We are pleased that DoorDash is at the forefront of changing the status quo and is working with us to stand with workers on virus protection,” he added.
DoorDash CEO Tony Xu said the company remained committed to supporting riders, drivers, and customers during the pandemic.
“It’s incumbent upon us to support Dashers as they work to serve others, and we will continue to help protect these frontline workers while we remain committed to providing economic opportunities in the safest way possible,” he said.
“We look forward to the ongoing dialogue with the TWU on other important matters and exploring new opportunities to collaborate and further support riders and drivers. Providing a valuable service to Dashers and customers, and helping to ensure that the communities we serve remain safe and supported, is critically important to us,” Xu added.
Both organizations are calling on the rest of the food delivery industry to implement protections and help ensure the highest safety for both consumers and workers.