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JD.com Launches ‘Instant Delivery’ Retail Business

Tuesday, October 12, JD.com and Dada Group launched ‘Shop Now,’ a jointly built new business dedicated to JD’s on-demand consumer retail section.

Positioned in the core of JD’s omnichannel operation, Shop Now reiterates the company’s commitment to on-demand retail.  “Shop Now integrates the omnichannel abilities and resources from JD Retail and JDDJ,” said Huijian He, Vice President of JD.com and Dada Group, Head of JD Omni-channel Home-Delivery Department. “The enhanced business will provide a comprehensive portfolio of one-hour, on-demand retail capabilities within JD’s ecosystem, bringing a faster, better, and more economical shopping experience to both consumers and partners.”

The new retail service is dedicated to delivering within one hour from nearby physical stores within a radius of 3 kilometers. It is different from the JD.com eCommerce service, which sells a wider range of products and deliveries over a longer distance.

The launch of Shop Now signifies great progress for JD’s retail business and serves as a token of the full-fledged development of JD’s supply chain layout, which consists of three comprehensive supply chain models, namely the B2C central warehouse model, the origin warehouse model, and the on-demand retail model.

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