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Pinoy Style: How Filipinos are Making Food Delivery Services Easy

Businesses in the food industry and ordinary Filipinos are setting initiatives to help food items to be delivered to people in the most convenient way.

Restaurants and the operation of other services considered non-essential are currently closed as a preventive measure against the Novel Coronavirus as enhanced community quarantine takes place over Metro Manila and selected regions.

There are a number of food services, however, that still thrive and only operate on a take-out and/or delivery option basis so that Filipinos can still enjoy their meals in the comforts of their homes and without fears of getting infected.

Food delivery services have also been considered essential by the government.

SM Supermalls recently launched its own Viber Community specially catered food take-outs and delivery. Members of the group can check which restaurants and food establishments in SM malls are available for orders and pick-up.

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SM Supermalls Tweet(@smsupermalls)

There are respective Viber Groups for residents in Metro Manila, Baguio, Pampanga, Olongapo, Cavite, Laguna, Iloilo, Bacolod, Davao, Cagayan de Oro, Palawan, Cebu, Batangas, and Quezon Province.

Angkas, a motorcycle taxi service also launched its own initiative, “Angkas x Restos” to help Filipinos with their food deliveries

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Angkas Tweet (@angkas)

The delivery fee will go straight to their bikers to help them earn amid the enhanced community quarantine. Users can order from their partnered restaurants and food establishments like Black Scoop Cafe, Mama Lou’s Italian Kitchen, Zark’s Burger, Goldilocks, and Bacolod Chicken Inasal, among others.

A Filipino also developed a Viber Bot that connects food suppliers who can deliver to potential customers. This innovation is called “PH Food Delivery Network” created by Stephen Lee, which aims to help small and medium enterprises earn while onsite work suspension takes place in places under ECQ.

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Food Delivery (

Customers only need to type a food item on the chatbox while the bot will look for the food suppliers. For business owners, they only need to input their business information to the bot database and get recommended to potential customers.

Facebook groups with similar initiatives were also created by ordinary Filipinos. Such as “Angkas Padala and Pabili Go: 24/7 Group” which aims to help Filipinos stay at home as much as possible while those who can go out, offer to pick up food items from restaurants and establishments.

Members can privately message the riders to fulfill transactions.

Facebook group “Order Hero”, supports riders from food delivery and transportation apps whose orders have been canceled by their customers.

In this group, riders post the orders that have been canceled while members of the community can claim it instead and pay for the food items to save the driver from “fake booking” and avoid wasting their efforts.