The social media giant and the Facebook-owned photo and video-sharing social networking app and its related family apps have been down to some users globally.
The social networks were inaccessible and were experiencing some issues since late Wednesday and early Thursday. While users can open both platforms, users have been having issues in sending messages on Messenger, posting content, and loading the sites. Messenger is not loading in desktops but it works on the mobile app. Also, Facebook’s ad section is not working and it leads users to an internal error when buying an ad.
Facebook, after all the reports about the outage, responded through a post on their Twitter account saying “We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.”
Instagram, on the other hand, is worse for some. Some users reported that posts are not loading, Instagram stories are down, and direct messaging and the button for posting new content is not working.
Like their parent company, Instagram also responded through their twitter account saying ” We’re aware of an issue impacting people’s access to Instagram right now. We know this is frustrating, and our team is hard working at work to resolve this ASAP.”
Oculus VR, the Facebook-owned virtual reality company, also reported that users are having trouble accessing the platform. Some users reported that they can’t sign in to apps like Tinder and Spotify via Facebook/ According to DownDetector, the outage are mainly from New England, Texas, Seattle, Washington, Las Vegas, Canada, Turkey, Peru and parts of Latin America, the UK, India, Hong Kong, South Korea, Japan, and the Philippines.
Oculus also posted on Twitter about the outage. “We’re aware that some people are currently having trouble accessing and using Oculus. We’re working to resolve the issue as soon as possible. Thank you for your patience while we work through this” said Oculus.
Facebook has not revealed what caused the outage but they announced an hour after the reports of the mishap that they are working on resolving the issue. They also noted that “the issue not related to a DDoS attack”. The last time Facebook suffered an outage was November 2018 caused by a test the company was running.